10 Things to Know Before Having Your Car Repaired:
1: Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally. 2: Never drive a car that could be unsafe because of damage. If the damage would cause the vehicle to fail an inspection, it is not safe to drive. Have the vehicle towed to the shop of your choice. 3: Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here. 4: You are not required by law to obtain more than one estimate or appraisal. 5: You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop. Beware of Direct Repair! 6: Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us. 7: Choose a shop that has uni-body repair equipment and certified technicians (by I-CAR or ASE, for example). 8: Ask if the shop will be using genuine manufacturer (OEM) replacement parts. After market parts do not restore your vehicle to PRE ACCIDENT condition. 9: Ask if the shop offers a repair warranty. 10: Let us help you negotiate your claim with the insurance company. What to do When You've Been in an Accident |
