Post-Collision Repair Checklist: Tips from a Baton Rouge Body Shop

Posted by Chris Medine on Oct 29, 2018 1:32:00 PM

repair checklistNo matter which collision center you choose to handle your repair, it is always wise to inspect the finished work and thoroughly review the bill before leaving the body shop. At Medines Collision Center, we make every effort to ensure that your repair is exceptional. We want to ensure that your car looks, feels, and drives as you expect.  However, we also firmly believe that consumers should be fully prepared no matter which collision center they choose.  For that reason, we’ve compiled a helpful checklist of steps to take when receiving your newly repaired vehicle, whether from Medines or any other collision center.  Following these steps will help ensure that you not only understand your car’s repairs, but that they have also been done well.

Inspect your auto repair bill for accuracy and completion 

Always inspect the repair bill at the time of pick up. It should reflect all structural repairs made, frame and alignment spec sheets, and parts used in the repair process. Additionally, the bill should include an itemized list of parts and types of parts installed (used, aftermarket, rebuilt, or factory). 

Inspect Your Newly Repaired Vehicle 

Always inspect the physical condition of the vehicle. The key area of focus will obviously be the areas of the car that were repaired.  Make sure the doors, hood, and truck open and close smoothly, and compare the panels on either side of the vehicle.  Take note of how they fit against the body and if there are any sizeable gaps.

Inspect Auto Body Paint 

Always inspect the painted panels. Make sure the paint matches with the rest of the body and there are no obvious differences. Check for dust and imperfections by inspecting the paint at an angle. The paint should be smooth and perfect. A great suggestion is to park the vehicle in different lighting, such as sunlight, where visibility may be heightened.

Additionally, it is wise to check non-painted areas for any spots that may have been "over-painted.” Check the windows, body side moldings, rims, chromed panels, and any other areas that should not have been painted. If the paint job was done properly, these items would have been masked or removed before painting.

Inspect the Vehicle’s Electrical Parts 

Always check the electrical parts of a newly repaired vehicle. It is a good idea to ensure that the taillights, side markers, turn signals, and other electrical components are working properly. Sometimes, as items are removed and replaced in the repair process, wiring can be disconnected or severed. If it worked before you brought it in, then you want to make sure it still is, especially if a panel has been removed. If a battery has been removed in the repair process, your radio may be turned off and you may need a security code to get it working again. Try and spot any electrical hassles before leaving the collision center.

If you find a problem after you’ve taken your car home, be sure to get it back to the shop immediately. The longer you wait, the less likely that body shop will take your concern seriously.  

When it comes to collision repair in Baton Rouge, there are many different options. At Medines Collision Center, we frequently inspect the work of other shops on behalf of customers and sometimes repair the mistakes made by others.  Our only concern is that your repairs were done safely and properly. If you have concerns regarding the workmanship on your vehicle, please call or stop by for a full inspection. 


Medines wreck check

 

Topics: Collision Repair

Choosing a Collision Center: 4 Factors to Consider

Posted by Chris Medine on Oct 25, 2018 1:13:00 PM

what you should know about collision repair

Being in an accident is a frightening and traumatic experience.  While your vehicle may have sustained serious damage, there is far more involved that simply repairing your car.  There are insurance claims, police reports, and often doctor visits and medical bills.  All of these things require your time and attention to ensure that you are able to reach a positive outcome for yourself or your loved ones. 


During this time, one of the most important decisions you will make comes while choosing a collision center.  It’s an important decision and one that can have long-lasting implications, but during a time of such confusion, it can be difficult to know if you’ve chosen wisely.  Can I trust them?  Will they do a good job?  How long will it take?  These are all legitimate questions and ones that will likely run through your mind.  Hopefully, this is not a decision that you will have to make often, but when and if you do, there are some points to consider which can mean the difference between a quality repair and even more headache:


You Have the Right to Choose Your Collision Center

The choice of which auto body repair facility to use is too often dictated by the insurance provider.  Drivers don’t normally question the intentions or recommendations of their insurance company and will send their vehicle to whoever is recommended.  Yet, this often results in a less than quality repair.  Insurance companies have relationships with collision centers as part of their direct repair program (DRP) throughout the nation.  They send these shops repair work, and in turn, the shop helps them cut costs, often through the use of subpar parts.  It will typically be in the best interest of the driver to choose a shop with no DRP affiliation.  By doing so, they ensure that the collision center is responsible only to them and not to their insurance provider.


Auto Body Shops Will Provide Their Own Warranty

As a tactic to persuade drivers to choose a DRP facility, the insurance company may lead you to believe that they will not warranty your repair if done elsewhere.  The truth is that it is the collision center, not the insurance company, who will provide the warranty.  Look for a center that offers a lifetime written warranty and guarantees your satisfaction with their work.


Using Aftermarket vs. OEM Parts for Auto Body Repair

Whether your repair is done with aftermarket or original manufacturer (OEM) parts can have a huge impact on quality.  OEM parts are those that were originally made for your particular vehicle.  These parts will typically be higher quality and offer the ability to provide a seamless repair.  Because these parts are patented and not able to be exactly duplicated, aftermarket parts may be comparable, but will never be exactly the same.  The less than perfect fit and thinner metal used to manufacture these often equals a repair that is less safe.  For your protection on the road, always ensure that your vehicle is repaired using only OEM parts when available.

Auto Body Shop Reputation Matters

Collision centers who have built a strong reputation within your community have likely done so by adhering to the standards listed above.  They will pride themselves on putting the client first, using the highest quality materials, and backing up their work.  If you have consistently heard the name of a particular auto body repair facility as the best, it is likely a safe bet that you will be in good hands.


At Medines Collision Center in Baton Rouge, we strive to provide our clients with the highest levels of customer service and auto body repair.  Here you will find a friendly and accommodating staff, lifetime guarantees of our work, and the best possible parts available to fix your vehicle.  Most importantly, we answer only to you, our customer.  As a shop that does not participate in DRPs, our priority will never be anyone other than our clients.


If you have been involved in an accident and would like an estimate of repair, contact our office by clicking here or calling us directly at (225) 357-7983.  To learn more about your rights following an accident, click the image below, and download our free and informative guide.

10 reasons to choose medines

Topics: Collision Repair

Extending the Life of Your Car After Collision Repair

Posted by Chris Medine on Aug 31, 2018 3:51:00 PM

caring for car after body workWeeks can pass before your car is ready to be picked up from the body shop after an accident. The good news is that the first time back behind the wheel can seem like driving your car for the first time all over again. Once you have received it from the collision repair shop and see it clean and sparkling, you may begin to think about how you can keep your car for as long as possible. Fortunately, extending the life of your car is simple in most cases, but it requires you to stay on top of a few things. Follow these simple habits to keep your car running better for longer!

Keep an Eye on Vehicle Fluids

Keeping the fluids that run through your car clean is very important. Motor oil is one of the essential elements in engine life. Your oil should be changed every 3,000 miles or every three months. This will help fight the formation of oil deposits and sludge and keep the moving metal parts in your engine from wearing out too quickly.

Transmission fluid is another important one to keep in mind. Most manufacturers suggest that it be changed every 70,000 miles. This process is a bit more labor intensive, so the fluid may cost a pretty penny.  However, failure to keep up with fluid changes could cause the transmission to fail or become damaged over time. Transmission repair is one of the costliest repairs on any vehicle, so taking diligent care of your transmission is very important.

Other fluids like your brake fluid and coolant should be topped off and checked regularly as well. Many oil change services will inspect your levels and alert you if they are lower than they should be.

Perform Auto Repairs Immediately

This may seem like a no brainer, but you should never drive your car if you notice something is not normal. You can easily cause a domino effect of damages to your car if you ignore a necessary repair. This means that misfires, strange noises, loose belts, overheating, leaks, and other issues should never be ignored. It is best to get these types of problems inspected and repaired immediately in order to avoid a situation where your car is damaged further.

Clean Your Car Regularly

Not only does this make your car appear to be in better shape, but removing dirt and grime is good for the body of your car as well. Pollutants and salt in the air as well as other factors like rain and humidity can damage metals or paint on your car. A simple soap and rinse is plenty!

Keep Up with Car Maintenance

Brake pads, tires, wipers, sparkplugs and filters are all pieces of your car that will not last forever. Look and listen for signs of wear on these parts. Keeping up with simple maintenance techniques can save you thousands of dollars down the road and failure to keep up could potentially cause an accident.

Staying on top of maintenance and giving your car a little TLC is the best way to ensure that it remains in the best running condition possible. If you have any questions on how to keep your car in prime running condition, call Medines Collision today!

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Topics: Collision Repair

Post-Repair Inspection of Your Vehicle: What to Look for

Posted by Chris Medine on Jun 14, 2018 12:13:33 PM

Mechanic showing the car wheel to a client in a garageThe time after a car accident can be stressful. Between dealing with insurance companies, possible injuries, rental agencies, and many more small factors, getting your car back from the collision center can be a huge sigh of relief and feel like the end of this hectic chapter.

Although a good repair shop would ensure that your vehicle is in like-new condition, it is still important that you perform an inspection before driving off. This will protect you and your vehicle from any potential damages and loss caused by a shop that has cut corners or that is passing off poorly performed repairs.

What You Should Look for In Your Post-Repair Inspection?

One of the most important steps you can take is to be open and clear with the body shop about which repairs are to be made. Knowing what work should be done beforehand, better equips you to ensure it has been completed to your standards after the fact.  That being said, there are still a few specific areas to which you should pay close attention when looking over your newly repaired vehicle.

First, you should conduct a basic visual examination of your car. Check to make sure that paint matches in both texture and color to the rest of your car, and ensure that your car is clean. It is standard practice that the shop will wash, vacuum and clean the interior of your vehicle upon returning it to you.

The next thing you should look at is to see that the airbags were replaced and that the alignment is placed evenly. Most cars have a light that indicates if your airbag is in properly and ready to deploy in the event of impact. Alignment is another common issue. Drive your car around the lot, or take it for a short test drive around the collision shop. If your car is pulling in a way that it was not before, the shop may not have properly realigned your tires, which will cause uneven wear.

You should also check for new welds in an area that you never noticed before. In the past, some shops have participated in a practice called clipping. This is when an entire portion of another, similar model of car is used to replace the damaged portion of another. This is not as common now, but it is very dangerous. It can cause structural flaws in your car that make it very dangerous to drive.

Torque can be another problem when repairs are made. Make sure that any bolts or screws that were replaced are not stripped and were torqued to the manufacturer’s recommendation. Bolts applied too loosely can cause parts to come off too easily, while too tightly could cause the bolts to be stripped if they need to come out again.

Lastly, check to see that original equipment manufacturer (OEM) parts were used for replacements wherever possible. Medines only uses OEM parts when available; however, some shops will try to pass aftermarket or used parts on your repair to cut costs. Unless you have specified that you would like to use aftermarket parts for your repairs, ask to see the parts invoice and make sure that only OEM parts were used in replacements.

Using Wreck Check to Diagnose Repair Problems

While following the above steps is important, it can be difficult for anyone who is not a professional auto body repair technician to determine whether or not their repairs have been done properly.  Fortunately, there is another valuable tool at your disposal in the form of a Wreck Check Car Scan.  These scans use 3D dimensioning equipment to help technicians review all aspects of your vehicle and its repair, ensuring that it was restored to the manufacturer’s specifications.  In Baton Rouge, Medines is the one and only certified Wreck Check Car Scan Center, helping drivers get back on the road with the peace of mind that their vehicle is structurally sound.

For quality repairs or even assessments of repairs performed by others, you can always count on Medines Collision Center to deliver both excellence and honesty. Click below to request a free estimate, or call us today. 

Medines wreck check

Topics: Wreck Check, Collision Repair

The Three Categories of Auto Parts: OEM, Aftermarket, and Recycled

Posted by Chris Medine on May 4, 2018 11:54:45 AM

Mechanic lying and working under car at the repair garageAmong the many confusing elements to consider during the insurance claim and collision repair process for your vehicle is which parts will be used.  Your insurance company may recommend one type and your body shop another.  So, what’s the difference, and how are you to know which is really the best for your car?  In total, there are three categories of parts that can be used to repair a vehicle.  We’ll define them here in order from most desirable to least.

What are OEM (Original Equipment Manufacturer) Parts?

Just as the name would suggest, OEM parts are those produced by the manufacturer of your particular vehicle.  When it comes to auto part replacements, OEM parts are the gold standard.  They are specifically designed for your vehicle, so they will fit seamlessly and, in turn, offer the highest level of safety and cosmetic appearance.  However, insurance companies rarely use these parts for repair estimates despite the benefits to the consumer, as they are a higher cost option.  If you have been in an accident and would like to use OEM parts for the repair, check your policy.  You may already be paying for an OEM rider policy that guarantees these parts will be used whenever available.

What are Recycled or Reconditioned Parts?

Recycled or reconditioned parts are also parts that may be original to your vehicle’s particular make and model.  The catch is that they have been previously used.  Still, these parts undergo some rigorous steps to ensure their quality and safety.  Before being offered for sale, they are cleaned, serviced, and tested to ensure quality and integrity.  When OEM parts are not an option, recycled and reconditioned parts are the next best bet and are available for a lower cost.

What are Aftermarket Parts?

Aftermarket parts fall at the bottom of the list.  They may be the cheapest available option, but there is a reason for this.  These parts are mass produced by third parties to fit a variety of vehicles, not just one make and model.  This means that, even though they may come close, aftermarket parts will never fit your car the way an OEM or reconditioned part would.  They may not necessarily be poorly produced, but even slight differences in fit can have an impact on both the way these parts look on the vehicle, as well as the level of protection they are able to provide.  These parts should be considered a final option when a better alternatives are not available or affordable.

At Medines Collision Center, we understand the importance that well-fitting, quality parts make in a repair.  That’s why we will always do our best to ensure that your vehicle is fitted with OEM parts whenever possible and recycled or reconditioned parts when OEM is unavailable.  The quality of your vehicle’s repair is a direct reflection on our business, and even if it means helping you get the parts you deserve covered by your insurance provider, we will do everything in our power to give you and your car the very best.  Contact our shop today to learn more about our repair process or to schedule your free estimate.

Medines Free Estimate

Topics: Collision Repair, Auto Parts

How Will Repairs Affect Your Vehicle Warranty In Baton Rouge

Posted by Chris Medine on Jun 16, 2017 11:33:01 AM

Insurance_adjuster_inspecting_car_pe0065474.jpgThere are many steering tactics used by insurance companies when it comes to post accident repair. Steering tactics are efforts used by the insurance company to get you to go where they want you to go. They do this because there are certain collision centers that have pre-arranged deals with the insurance company to keep their cost down at your expense. These shops are called direct repair shops, and from the moment you walk through their door, you should know that the insurance company is their customer, not you. So, the priorities of the insurance company will be more important to them than what you need done.

Download Know Your Rights Guide

One steering tactic that stands out more than most is when they say that if you don’t use their preferred body shop, it will void your warranty. Naturally, this statement is frightening. When you hear it, you immediately think about added cost down the line if something else were to go wrong. But, it is important to remember that this tactic is bogus. It has no basis in fact. To show this, the first question you should ask when you hear it is, “how will repairs affect your vehicle warranty?”

What does my warranty cover?

Before you can know if your warranty will be voided, you should know what your warranty covers. Just about every new vehicle, and some previously owned ones, come with a “bumper to bumper” warranty. This sounds pretty inclusive, but those warranties cover factory defects on everything, not damage caused by an accident. So, if you are in an accident, that warranty basically becomes moot.

Has my warranty expired or already been voided?

This is an important question to ask. Most warranties on new vehicles only last three years or thirty-six thousand miles; whichever comes first. So, if your vehicle has exceeded these limits, threatening to void it is pointless. Also, many warranties come with fine print. The party providing the warranty often has benchmarks or a checklist you must live up to in order to maintain your vehicle and keep the warranty valid. If you have failed to keep these benchmarks current, there’s no guarantee they will honor the warranty.

Who is responsible for the warranty once repairs are made?

This is the most important question to consider after an accident. Necessary repairs are just that; necessary. What you are looking for with post-accident repair has less to do with the warranty you had before the accident, and everything to do with the warranty on the repairs afterwards. This is where their steering tactic falls apart because; it is the repair shop, not the insurance company, that provides the warranty on collision repairs. Furthermore, the party providing the warranty is the only one who can void that warranty. So, when the insurance company says your warranty can be voided, you should know that since they are not the ones providing it, they cannot be the ones to void it.

At Medines, we offer a lifetime written warranty for body work, a written warranty for refinish work, and a written warranty for corrosion protection. It goes without saying that your insurance company does not have the power to void any of these warranties. We stand by the work we do, and put you first.

When you are in an accident, the best thing you can do is arm yourself with knowledge. Your insurance company is already well-versed in getting you to do what is best for them. The more you know ahead of time, the more you will be able to take control of the situation and do what is best for you. If you have any questions about warranties, or post-accident repair, please contact our team at Medines Collision, and we will be happy to answer them to help you take control should the need arise.

Medines Free Estimate

Topics: Collision Repair

Video: the problems with aftermarket car parts (part 1)

Posted by Chris Medine on Jan 7, 2015 10:36:00 AM

am_parts_1

When you are in a car accident, your insurance company may recommend taking your vehicle to a repair shop that uses aftermarket parts instead of original equipment manufacturer (OEM) parts. The reason for this is simple, cost. Aftermarket parts are cheaper than OEM parts, and they save the insurance company some money in the short term, while getting you back out on the road. But, there are several problems with aftermarket car parts that need to be brought to your attention, so we have put together a 3 part series that raises awareness to those problems and addresses how to correct them.

The first problem is fit. Replacing an OEM part with an aftermarket part can mean a part will be close to fitting, but won’t be perfect. When it comes to your vehicle, the term “good enough” should not be good enough. A part that does not fit perfectly won’t look right. Aesthetically, it isn’t as glaring as trying to force a square peg into a round hole, but it will leave the appearance that something is askew.

While aesthetics can be a problem, they are the least important problem that aftermarket parts can bring. The next problem is the vehicle’s performance. Depending on the part of the vehicle being replaced, any number of aspects of your vehicle’s performance can be harmed by aftermarket parts. If it’s a head lamp, as you’ll see in the video below, a part that isn’t a perfect fit could easily have connection or positioning issues. This could mean anything from a head lamp that flickers to one that doesn’t point exactly where you need it to.

On other parts of the vehicle, an improper fit can mean water getting where it is not supposed to be. This can be an inconvenience if you’re talking about a leaky trunk, or it could be much worse if you’re talking about water infiltrating the vehicle’s electrical system.

Most importantly, there is the issue of safety. Ford motors recently did a study comparing OEM parts to aftermarket parts, and what they found was that aftermarket parts were frequently made of lighter, less reliable materials. Ford Repairability Engineer Larry Coen noted, “part construction and weight and thickness comparisons revealed significant differences between aftermarket copies tested and genuine Ford structural parts. Some parts tested varied in weight by more than 50%, and Ford noted differences in the metals used to build the parts. One glaring example was in the radiator support. Ford build their radiator support out of magnesium. The aftermarket replacement was molded plastic that was pop-riveted to sheet metal.

There are two reasons why this is a safety issue. The first is impact absorption. The vehicle with the cheaper, lighter plastic and metal aftermarket parts will receive much more damage in a crash than one with heavier OEM parts. The most obvious place where this would be a factor is in the bumper reinforcements. The bumper is the first line of defense in a head-on or rear end collision. Sacrificing quality in the first line of defense means accepting greater levels of damage in an accident. The second safety issue is air bag deployment. With the radiator support Coen said, “Ford engineers consider this a critical difference because one of the vehicle’s airbag sensors is mounted to the hood latch support bracket, which is mounted to the radiator support.”

Below is a video of a car that was brought into Medine’s with an aftermarket head lamp. In the video, you will be able to see exactly how an aftermarket part can come close to fitting without being a perfect fit. Chris Medine points out flaws in the installation, and in later installments will replace the aftermarket head lamp with a proper OEM one.

 

 

If you have been in an accident and have concerns about possible use of aftermarket parts in your post collision service, Medine’s has Louisiana’s only state certified Wreck Check Car Scan. You can schedule an appointment by calling (225) 357-7983, or click below:

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Topics: Collision Repair

Who Provides the Warranty for Collision Repair?

Posted by Chris Medine on Sep 10, 2013 12:48:00 PM

who provides warranty of collision repair

We’ve written previously about the relationship that many auto repair shops have with particular insurance companies.  This relationship, known as a direct repair program (DRP), is one in which your insurance company and collision center may both benefit.  You, however, may not.  Ultimately, the goal of the insurance company will be to keep costs as low as possible.  The shops which agree to work with them on their terms are rewarded by having motorists steered their way by the insurance provider following an accident. 

The tactics used to convince a driver that the DRP shop is the best option may vary, but there are some which remain fairly consistent.  One of the most common misconceptions that policyholders have after speaking with their insurance company is that their repairs will not be covered under warranty if they do not choose a DRP facility.  This may play as a deciding factor for some when choosing where to have their vehicle repaired.  However, the simple fact is that your insurance company will not warranty your repairs, only pay for them. 

Reputable repair facilities take pride in their work and stand behind it.  Shops such as Medine’s Collision Center who do not enter into DRP relationships with insurance companies are solely focused on and held accountable by the consumer.  Customers will not find these facilities through their insurance companies but rather through recommendations based on their reputation, customer service, and commitment to quality.

This type of shop will not only provide high levels of customer service, complete in-house repairs, and an in-depth knowledge of insurance policy and procedure, they will also completely guarantee their own repair work.  As we mentioned before, the insurance company will not provide the warranty of any repair parts.  Instead, it is the responsibility of the repair provider to guarantee their own work.  Facilities like Medine’s Collision Center will provide a lifetime written warranty for your repair and guarantee your satisfaction.

When you find yourself in need of collision repair services, keep in mind that you have a choice for your auto body repair.  Your insurance company must allow you to take your vehicle to the shop of your choice and still pay for the repair as dictated by your policy.  If you choose a shop outside of their DRP network, you will not be sacrificing the warranty of your repair.  Simply choose a reputable facility that is dedicated to their work and your satisfaction.

If you are currently seeking an auto body repair specialist, call Medine’s Collision Center.  We believe in the highest level of customer service and quality repair, and we can help you navigate confusing insurance processes.  Call us at (225) 357-7983, or click here to request a free estimate

If you would like to learn more about Medine’s, click the image below to learn “10 Reasons to Choose Medine’s Collision” with our free guide.

10 reasons to choose medines

Topics: Collision Repair

8 Important Steps to Take Following a Baton Rouge Auto Accident [INFOGRAPHIC]

Posted by Chris Medine on May 30, 2013 3:13:00 PM

after an auto accidentAn auto accident can be a frustrating and dangerous experience. It often leaves drivers shaken and unable to think clearly.  Critical steps may be missed, leading to injury and less than ideal care for your damaged vehicle.  To ensure the safety of all those involved and to take proper care of your car, truck, or SUV,  there are 8 steps you should take immediately:

  1. Call 911 - The police will need to file a report, and make sure there are no serious injuries. Never skip this step, no matter what the other involved party may say. To get proper coverage, police reports must be filed.
  2. Call Your Family - Your loved ones may be concerned if you are late, or they haven't heard from you.  They need to know that all is well. You may also need someone to pick you up if your car is damaged enough to require towing to a local auto body and collision repair service company.
  3. Take Pictures Of Everything - Pull out your phone and take pictures of damage to both vehicles. Also, take a picture of the other person's insurance card and drivers license. By simply writing down their information, you run the risk of committing an error.  Taking a quick photo will ensure that you have the correct information when you need it.
  4. Call Your Insurance Carrier - You need to contact your insurance carrier no matter the extent of damage. In some cases, the damage may not look bad on the outside but has caused frame damage or other unseen problems. Your insurance agent can explain the steps you need to take in order to file a claim and receive compensation for the insurance you pay premiums on. 
  5. Move Your Car To A Safe Area - If your car is still operational, it is a good idea to move your vehicle to a safer area, such as a parking lot away from the roadway and other traffic. Safety should always be a top priority.
  6. Contact An Auto Body And Collision Repair Service - You will need someone who can give you a free estimate and get to work immediately fixing the damage your automobile suffered. Here in Baton Rouge and the surrounding areas, Medines Collision Center is a top-of-the-line auto body and collision repair service center. You can easily reach us at 225-357-7983, and we will gladly guide you on your next step.
  7. Call A Tow Truck Your chosen collision repair center should be able to provide some suggestions on a reliable and economic company to tow your vehicle to their location. 
  8. Get A Rental Car - Depending on the extent of damage to your vehicle, you may need to rent reliable transportation while the experts at Medines put your car back into roadworthy condition. If you ask the collision expert, they may just be able to suggest preferred car rental services in the area.steps to take following a crash
At Medines, we understand the aftermath of an auto accident and what a difficult time it can be.  We want to help by making the process as painless and simple as possible.  If you are involved in an accident, gain some peace of mind by giving Medines a call at 225-357-7983.  We can give you a free estimate and assessment to get you back on the road as soon as possible.

 10 reasons to choose medines

Topics: Auto Accident, Collision Repair, Choosing a Collision Center

Thank You From Your Baton Rouge Auto Collision Repair Company

Posted by Chris Medine on Apr 23, 2013 2:39:00 PM

Auto Collision Baton Rouge

If you have ever visited Medines Collision Center, you know we try to care for each person who picks up the phone or walks through our door. Usually a smile or a "thank you" from a happy, satisfied customer is enough to keep us going. However, when we read a Google reviews like the one created the other day; it warms our heart and makes all we do worth it. I would like to share the review with you to lend perspective from one of our customers in Baton Rouge.

“Medines Collision Center is the best experience I have ever had with a body repair shop! Just after buying my Honda Civic, I accidentally tore off my front bumper trying to park in a busy parking lot. I was so frustrated, and wasn't sure what to do. After spending my savings on a new car, I now had a detached bumper. After months of trying to zip tie it together, I resorted to gorilla glue and black duct tape to keep the bumper attached to the car.

Although a temporary fix, my car looked ridiculous. Too embarrassed to park near the front of my office, I would park down the street. After moving to Baton Rouge, a great new friend suggested Medines Collision Center.


Not only did Medines perform a thorough inspection of my car; they provided me with an estimate that was far lower than expected. The owners explored all options to ensure that the estimate was within a reasonable range. Everyone at Medines Collision Center was open, honest, and forthright. Because a brand new bumper was completely out of my price range, Medines Collision looked for alternate options for me. After discovering a refurbished bumper, they presented this alternative option to me. By going the extra mile, Medines Collision Center ended up saving me hundreds of dollars. To add to the convenience, Medines Collision Center also had a spacious waiting room that felt like home. I was lucky enough that I really never had to use it, because it really only took them one day to have my car ready.


Dominica was awesome the whole way through! She kept in contact with me and informed me of any changes. When I arrived at Medines Collision Center to pick up my car, I could not believe my eyes. My car looked better than the day I bought it. Not only did they fix my bumper, but they also waxed the outside of my car, cleaned the inside windows, and vacuumed my rugs. Now, that is an example of going the extra mile.


On my way home from Medines Collision Center, I felt so proud of my newly fixed car. I was so excited about taking my car to Medines Collision Center that I have already started to recommend them to everyone I know. I could not have been happier with the customer service that Medine's Collision Center provided me. In the unfortunate event of another auto accident, I will be sure to take my car to Medines Collision Center immediately. Thank you so much Medines Collision Center, I am in love with my car again!”


We would like to thank Zach for this wonderful testimony regarding our services at Medines Collision Center. Additionally, we would like to thank all of our loyal clients who have supported us through the years. As a collision center in Baton Rouge, we know how stressful a car accident can be. This is why we try to treat everyone like a friend and help you through the entire body repair process. We are often called auto accident advisers for our attention to detail from the beginning to the end of the auto accident experience.

Until we speak again, take control and choose Medines Collision Center!

 

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Topics: Collision Repair, Choosing a Collision Center