Collision Centers In Baton Rouge Going The Extra Mile

Posted by Chris Medine on Jul 24, 2012 9:59:00 AM

Customer Service Collision Center Baton Rouge

When our customers are in the unfortunate circumstance of a bad auto accident, one of the crucial steps we take at Medine’s Collision Center is guide them through the entire process.  If the damage to a car is so significant, it can sometimes be deemed a total loss or totaled .

total loss is a situation in which a vehicle is damaged and the cost of repair and salvage would exceed the vehicle’s market value. In this case, the insurance provider will only pay out the lesser cost of buying a replacement vehicle, instead of paying to repair the old one to its previous state.

How is this total loss amount figured? When an insurance company "totals" your car, the company must pay you what the car was worth before the accident occurred. This amount is called the fair market value and includes adjustments for the vehicle’s features, mileage and prior damage. There are several firms that evaluate and publish automobile market values (like the well-known Kelly Blue Book) and the results can vary. Whether the insurance company uses one of these evaluation firms or does its own evaluation, the method the company uses must be documented.

We understand that these circumstances are very stressful on a vehicle owner, so we try to help them with every step of the process.  One of the very first things we do is explain to the customer the procedure that will transpire, so there are no surprises.  We know that you are in enough shock and awe, so we try to do the “heavy lifting” for you.

Many collision centers do not see the value in this extra service or step.  However, at Medines Collision Center, we wanted to feature certain services that are not always provided by all Collision Centers.  Collision centers in Baton Rouge going the extra mile is an important aspect for you to consider when choosing a collision center in Baton Rouge.

If you have recently been in an accident and your vehicle has been deemed a total loss or totaled. Medines Collision Center can walk you through the process of working with your vehicle insurance provider. Medines Collision Center is your resource for any Baton Rouge Collision Center questions or concerns. 

Medines wreck check

Topics: Choosing a Collision Center