Before reaching out to a repair shop, it’s helpful to have key details on hand to ensure a smoother and faster process. Gather your insurance claim number, any photos or videos of the accident and damage, and a clear description of what happened. Providing this information upfront allows the repair shop to better assess your situation, give a more accurate initial estimate, and prepare for your vehicle’s specific repair needs.

You have the legal right to take your car to any repair facility of your choice. Insurance companies cannot force you to use their preferred shops. Choosing an experienced and reputable shop helps ensure that your vehicle is repaired correctly to industry standards.

While some insurers recommend multiple estimates, you’re not legally required to get more than one. If you’re confident in your chosen shop, you can proceed with a single, detailed estimate that covers all necessary repairs.

Structural repairs require advanced tools, such as frame straightening machines and computerized measuring systems, to restore your car to its original specifications. Not all body shops are equipped or trained for this level of work. If your vehicle requires anything beyond cosmetic fixes, ensure the shop can handle structural repairs safely and accurately. Improper repairs to the frame can compromise your vehicle’s crash protection and long-term performance.

Not all collision repair shops are experienced with every make or model. Some focus on specific vehicle brands, or even certain types of repairs. Choosing a shop familiar with your car’s design and repair standards can lead to better results, especially when it comes to paint matching or working with advanced safety systems. Ask if the shop has experience repairing vehicles like yours and if their technicians have any brand-specific training or certifications. 

OEM parts are made by your vehicle’s manufacturer and designed to match original specifications. Using OEM parts helps maintain your car’s safety features and resale value. Aftermarket parts may be less expensive, but they can lack in terms of fit, finish, and durability.

Repair time varies depending on the extent of the damage, parts availability, and the complexity of the work. It’s best to work with a shop that provides accurate timelines upfront and keeps you informed throughout the process, helping you plan your transportation and schedule with confidence.

A trustworthy shop stands behind its work with a warranty. Medines offers a Limited Lifetime Warranty on repairs, covering workmanship and materials, so you can drive with confidence long after your vehicle leaves the shop.

From initial estimate to final inspection, a professional shop follows detailed steps including damage assessment, parts ordering, structural repair, paintwork, and quality checks. At Medines, we keep you updated every step of the way to ensure transparency and peace of mind.

Once repairs are complete, it’s essential to remain vigilant about how your vehicle feels and performs. Unusual vibrations, warning lights, or steering issues could signal that something wasn’t fully addressed. Continue with routine maintenance and don’t hesitate to schedule a follow-up inspection if anything seems off after getting your car back.